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Technical writer

Chicago, IL
As a Contract Software Technical Writer, you will be responsible for leading technical writing projects with team members. You will collaborate with cross-functional teams to produce high-quality documentation.
 
Essential Responsibilities:
In this role, you will:
•             Be an expert in documenting processes, installations, etc. for software products. Create a documentation plan for an entire product.
•             Actively participate in daily Scrum stand-up meetings , weekly planning, and review meetings
•             Estimate the relative size of tasks for individuals and teams
•             Be skilled at design thinking, and thinking from the perspective of the user
•             Plan out tasks to meet deadlines and ensure accountability within the project team
•             Be an expert at adapting quickly to new scenarios that require specific skill sets and have high levels of ambiguity
•             Collaborate with cross-functional teams, primarily Software Engineering, Quality Assurance, Design, Project Management, and Marketing to produce high-quality, accurate, and concise customer documentation
•             Deliver Online Help, User Guide, Installation Guide, Administrator Guide, Release Notes and/or Whitepapers for multiple products
•             Validate, test, review, and edit new and existing customer documentation for quality
•             Track and manage project efforts using issue tracking software such as JIRA or Rally, as needed
 
Basic Qualifications:
 
•             Bachelor’s degree (OR high school diploma with at least 5 years’ experience in a technical writing role)
•             A minimum of 2 years of experience in technical writing with proven ability to complete technical writing projects independently
 
Desired Characteristic
•             Possesses understanding of minimalist, topic-based DITA XML documentation and component content management
•             Has a solid understanding of Lean/Agile/XP software development processes, their application to GE projects, and how they influence technical writing
•             Demonstrates clarity of thinking to work through limited information and vague problem
 
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