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Telecom Technician

Madison, WI
Description:
  • Provides expert level technical assistance in support and  preparation of telecom supported applications and hardware. 
  • Requires  extensive knowledge and experience with the following technologies  including but not limited to: legacy telephony systems (PBX, voicemail,  Centrex); call accounting; VoIP and associated networking; wireless  devices and peripherals (smart devices); video conferencing; desktop  operating systems, applications, and hardware. 
  • This position serves as  second and third level support for telecom related issues. 
  • Has 4 or  more years of experience in the above outlined areas.
  • Familiar with a  variety of associated concepts, practices, and procedures. 
  • Relies on  extensive experience and judgment to plan and accomplish goals.  
  • Independently performs a variety of tasks, but also works in tandem with  a team. 
  • A wide degree of creativity and latitude is expected.  
  • In-state, day travel in State-owned vehicles is expected.                                                                          
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