Madison based client has immediate need for desktop support. This is long term contracting role supporting and managing Desktop Support software applications and hardware. Requires extensive knowledge of and experience with Desktop Support technologies, including, but not limited to, desktop client operating systems, desktop applications, desktop/laptop/tablet hardware, network and desktop printer support, mobile phones, and other supported wireless devices and peripherals. This position receives escalated level support issues from the Help Desk and Enterprise Service Desk. Experience with a variety of the Desktop Support management concepts, practices, and procedures.
Skills and experience required:
Excellent communication skills
Microsoft Office 2010 Suite
MS Windows 7