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MARS Solutions Group was incorporated by a team of highly-skilled software architects with strong business acumens. The company began and grew successfully during the recessionary years of 2008-2010, a time period when many competitors were either shunning the industry or downsizing. Continue reading...

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Technician

Location: Noblesville, IN
Date Posted: 11-12-2018
Description:
Performs assignments in support of GEHC product repair. A Repair Technician is responsible for repairing and refurbishing used GEHC products at the GEHC facility. This may include, but is not limited to repairing, testing and delivering repairable parts to a Global Parts Organization GPO. Key interfaces include Engineering to evaluate product design and Sourcing/Planning to forecast delivery.
 
Key responsibilities include:
•             Testing of Ultrasound Transducers and associated devices to ensure functionality for customer use.
•             Basic troubleshooting, maintenance and service repair needs on designated equipment.
•             Complete Preventative Maintenance and Field Modification Instruction.
•             Communication and teamwork are vital with various business and functions
•             Order and manage repair parts cycle times.
•             Keep up-to-date on administrative responsibilities such as maintaining customer service logs and internal service records in a timely manner.
•             Maintain communications with customers to ensure resolution and proper follow-up, leading to customer satisfaction.
•             Utilize the escalation process to resolve customer service delivery issues and conducting root cause analysis that will lead to effective problem solving.
•             Maintain tools and test equipment properly and ensuring they are calibrated as needed.
•             Comply with Health and Human Services, FDA, Environment Health and Safety and/or all other applicable regulatory requirements
•             Provide efficient service delivery to all accounts within assigned area.
•             Understand how to drive product quality by identifying manufacturing issues, developing cost-effective solutions, and overseeing successful implementation into production.
•             Participate in new product introductions through process layout, tool development, and new equipment.
•             Ensure regulatory compliance through Validation & Verification plan execution and analysis.
•             Co-ordination of manufacturing releases
•             Lead Compliance, as well as Environmental, Health & Safety efforts in support of plant goals
•             Excellent time management skills
 
 
Qualifications:
•             Associates degree in technology or related discipline (or local equivalent 2 year degree), or a High School diploma (or local equivalent) and 2 or more years of relevant technical experience
•             Proficiency to troubleshoot at subsystem and system level, using identifiable problem solving techniques
•             Excellent customer service skills
•             Excellent team worker; self-motivator
•             Good oral and written Communication Skills and proficiency to interpret, instruct, and explain complex, technical information
•             Proficiency in Microsoft Office Programs to include Outlook, Word, Excel, and Access
•             Good analytical and planning skills and attention to detail
•             Willing to learn new process and technology as technology and process advance.
•             Ability to lift 55 lbs independently
 
Preferred Qualifications:
•             Degree in Electronics Engineering or Medical Related Field
•             Understand System wiring schematics
•             Prior experience working in LEAN manufacturing environment
•             Experience in a Testing environment with emphasis on finding failures.
 
 
 
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