MARS Solution Group (formerly MARS IT) is an award-winning organization that is committed to finding the best professional talent to meet your IT & Engineering needs.

MARS Solutions Group was incorporated by a team of highly-skilled software architects with strong business acumens. The company began and grew successfully during the recessionary years of 2008-2010, a time period when many competitors were either shunning the industry or downsizing. Continue reading...

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Desktop Support

Location: Madison, WI
Date Posted: 02-13-2018
This position in Madison, WI will provide expert level technical assistance in support and preparation of desktop supported applications and hardware. It requires extensive knowledge of and experience with desktop technology including, but not limited to, desktop operating systems, desktop applications, desktop hardware, laptop systems, desktop printer support, supported wireless devices and peripherals. This position receives escalated level support issues and requires 8 or more years of experience in Desktop Support and a familiarity with a variety of desktop support concepts, practices, and procedures.

Skills and experience required:
3rd Level IT Problem Resolution
Desktop Management Systems – LANDesk/SCCM – Patching/Software Deployment
MS Office 2010/O365
12
MS Windows 7/Windows 10 – System Configuration/Upgrade
Installation and maintenance of PC's
Remote desktop support tools (RDP, SCCM, etc.)
Experience working in large organizations and multiple locations
Excellent Communication skills


 
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